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POST NL CASE STUDY

PostNL automatically processed over 40,000 applicants to secure over 4,000 hires

Every year, PostNL gets a whopping 40,000 applications for mail and parcel delivery jobs. But screening them manually is slow and takes up a lot of resources. This causes delays and communication problems, making it tough for candidates. Also, it's hard to have consistent screening for so many applications.

Scotty's mission is to quickly connect the right applicants with recruiters, streamlining the hiring process for new team members. PostNL has taken this powerful solution and customized it to create Charlie, their own branded version.

Identifying the right solution

What PostNL needed

Speed
Contact candidates almost immediately, keeping them engaged
Bonding
Quickly schedule interviews to maintain candidate interest
Efficiency
Automate repetitive tasks, freeing up recruiters for in-depth interviews
Cost-Effectiveness
Significantly reduce costs
Identifying the right solution

How Charlie does it

Results

We didn't change their process; we made it better

73%

cost reduction vs regular process
MASSIVE COST SAVINGS

91%

satisfaction rate from everyone involved
BETTER EXPERIENCES
"The ScottyAI platform has elevated the overall quality of our recruitment process. We now operate more efficiently and effectively, while also significantly enhancing the candidate experience. It's great to see that even rejected candidates provide positive feedback on our digital recruiter."
Roos de Lange
Specialist Recruitment Process | PostNL